Case Study: The Grand Pavilion for Rehabilitation & Nursing (February 2021)

Patient’s Age: 67 years old
Admission Date: 01/28/21
Admitted From: Mount Sinai South Nassau
Discharge Date: 02/26/21
Discharge to: Home
Length-of-stay: 29 days
Reason for Stay: Multiple falls
How did this patient hear about The Grand Pavilion: Social worker at Mt. Sinai. It was the patient’s first choice.

Details of Experience:
Mr. Francis was admitted to The Grand Pavilion on January 28th, for rehabilitation due to multiple falls caused by his Parkinson’s disease. Upon his arrival to the Grand Pavilion, Mr. Francis was welcomed and made comfortable by members of our team including: Concierge, Nursing, Rehab and Social Work. After being in the hospital for a while, Mr. Francis was looking forward to beginning the process of Rehabilitation.

The patient was greeted and evaluated by our dedicated therapy team, where it was determined that Mr. Francis was in need of intense physical and occupational therapy. The patient had decreased performance with ADL’S (activities of daily living) and impaired balance. It was the staff’s pleasure to work alongside this determined patient, who strived to reach his goals. As he worked very hard to reach those goals, it was to no one’s surprise that he was enjoying great progress. After a short period of time working very hard and focused on his goals he was able to ambulate independently.

Mr. Francis appreciated all the staff that cared for him and rated us a 10/10. When asked during his Concierge evaluation if he would recommend the Grand Pavilion to a friend or family member, he stated: “yes, very much so and I would come back if need be.” Mr. Francis also thanked his rehab therapists, for always taking care of his needs and especially his speech therapist Kelly Shoemaker for being there for him. The Grand Pavilion is delighted that he returned home safely to his family on February 26th of 2021.

The Grand Pavilion team sends well wishes and continued health prayers for Mrs. Francis and is proud of the challenges he conquered, and the goals he reached.