Case Study: The Grand Pavilion for Rehabilitation & Nursing (May 2021)

Director Concierge: David Hersko
Patients Age: 84 years old
Admission Date: 4/9/21
Admitted From: SNF (Skilled Nursing Facility)
Discharge Date: 5/25/21
Discharged To: Home
Length of Stay: 46 days
Reason for Stay: The patient had a fall in his private residence.
How did this patient hear about The Grand Pavilion for Rehabilitation & Nursing? Mr. Anthony Carroll was in The Grand Pavilion back in 2020 and was delighted to come back to us.


Details of Experience:
Mr. Anthony Carroll was admitted to The Grand Pavilion on April 9 for rehabilitation due to a fall at his residence. Upon his arrival to the Grand Pavilion, Mr. Carroll was welcomed and made comfortable by our team members, including Concierge, Nursing, Rehab, and Social Work. The patient was greeted and evaluated by our dedicated therapy team, where it was determined that Mr. Carroll was in need of intense physical and occupational therapy. Due to his fall, he was diagnosed with generalized weakness, balance deficits, reduced exercise tolerance, and decreased exercise endurance. These limitations were causing difficulty with ADL’s including bed mobility, transfers, and ambulation. (Activities of daily living.) 

It is the staff’s pleasure to work alongside this determined patient, who strived to reach his goals. As he worked very hard to achieve those goals, it was to no one’s surprise that he is able to ambulate 350 feet independently. Mr. Carroll appreciated all the staff that cared for him during his stay. When asked during his Concierge evaluation on his experience at The Grand Pavilion, he stated, “They made me feel very comfortable during my stay, my Therapists were amazing, and they are very confident with the work they do.”  

Mr. Carroll left us a beautiful FIVE-star Google review and would highly recommend us to anyone who needs Rehab services.  The Grand Pavilion is delighted that he returned home safely to his family on May 25 of 2021. 

The Grand Pavilion team sends well wishes and continued health prayers for Mr. Carroll. He is proud of the challenges he conquered and his goals.