Case Study: The Grand Pavilion for Rehabilitation & Nursing (September 2018)

Patient’s Age: 79-years-old
Admission Date: 9/1/2018
Admitted From: South Nassau Communities Hospital
Discharge Date: 10/10/2018
Length of Stay: 39 Days
Reason for Stay: Dysuria, hypertensive heart disease without heart failure, difficulty in walking and generalized muscle weakness.
How did patient hear about the Grand Pavilion: This is the third time patient has attended the Grand Pavilion. She lives in the neighborhood and was aware of The Grand Pavilion’s stellar reputation.

Details of Experience:

Ms. Carolyn Lyson was admitted to the Grand Pavilion from South Nassau Communities on September 1st, 2018. Ms. Kearney had experienced dysuria, hypertensive heart disease without heart failure, difficulty in walking and generalized muscle weakness. Upon arrival at The Grand Pavilion, Ms. Lyson and her family were greeted by the nursing team and our director of concierge services, Mark. She would then go on to be greeted by our therapy team, dietician, and social worker. The entire team was excited to get to know Ms. Lyson, personally. Carolyn was an extremely open and kind person. Carolyn came to The Grand Pavilion with the hopeful goal of rehabilitating and returning home safely. Carolyn shared that she has four beautiful daughters and nine wonderful grandchildren to work for!

Ms. Lyson professionally served as publicity and advertising executive, even serving as an advertising executive director for the Johnny Carson show! Ms. Lyson married at the age of 30 and paused her career shortly after to raise and build her family. She shared an extremely loving relationship with her late husband. They would often enjoy many activities and hobbies together, like cooking and spending time with one another. Carolyn and her husband were very well known in the community for hosting guests and offering their delicate homemade cuisine.

This will be Ms. Lyson’s third time coming to The Grand Pavilion for rehabilitation. Ms. Lyson lives in the local neighborhood of Rockville Centre and was well aware that The Grand Pavilion was the place to go to for quality patient and rehabilitation care. When Carolyn was asked by the concierge team what her first impression was coming to The Grand Pavilion, she responded, “I was terribly nervous about the transition of coming to a Subacute Nursing Facility, but all of the staff here were just so fantastic and made me feel at home; that made my nerves quickly disappear.”

Following Ms. Lysons’ hospitalization, she was admitted to The Grand Pavilion for rehabilitation. During her initial evaluation, Ms. Lyson presented to the therapy team with a significant decrease in function, strength, and difficulty performing bed mobility and transfers. Her diagnosis also prevented her from standing activities, as well as reduced her functional activity tolerance. Ms. Lyson required minimum assistance with activities of daily living such as self-feeding, dressing, hygiene, and grooming. Ms. Lyson even required minimum assistance to sit up from the edge of her bed. Prior to the hospitalization, Ms. Lyson was independent with her activities of daily living and was ambulating in the community independently.

The goal of occupational therapy was to increase Carolyn’s independence with improved sitting tolerance and restore her prior level of function. Ms. Carolyn participated in therapeutic graded exercises, bicep and tricep curls, exercises with the gymnastic ball, proprioceptive techniques while at the same time participating in strengthening activities and dynamic functional activities in physical therapy.

Ms. Lyson had made significant progress during her month spent in skilled rehab sessions. Carolyn progressed to the point where she was independent and only required standby assistance due to her medical diagnosis. Ms. Lyson was walking up to 150 feet independently upon discharge. Carolyn was upbeat and motivated throughout the entire journey. Overall, Carolyn made tremendous gains with her dynamic balance and standing tolerance!

When our Director of Concierge Services met with Carolyn on the day of her discharge to discuss her experience, Carolyn was full of appreciation. She expressed her appreciation for the nursing team and how they were always there for her whenever she needed them. Carolyn also expressed her great appreciation for the therapy team and how they worked with her so closely. Her therapists, as she shared, were always in-tune with how much she could handle. Ms. Lyson expressed her immense gratitude for the entire Grand Pavilion team. We are so glad that we were able to walk Ms. Lyson through her rehabilitation journey and safe return home.